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Your Questions, Answered

Everything you need to know before subscribing to SwivTV — straight answers, no marketing fluff.

IPTV streams television over your internet connection instead of cable or satellite. SwivTV stands apart because we run our own redundant server infrastructure, offer genuine 4K resolution on supported channels, and include 30,000+ channels with 200,000+ VOD titles in every plan — no tiered pricing or upsells.

Virtually anything with an internet connection: Samsung, LG, and Sony Smart TVs; Android phones and tablets; iPhone and iPad; Amazon Fire TV Stick; Windows and Mac computers; MAG set-top boxes; Enigma2 receivers; and any device running KODI, TiviMate, or IPTV Smarters.

In almost every case, your credentials hit your inbox within 2–5 minutes of payment confirmation. During rare peak periods, it may take up to 15 minutes. If you haven't received anything after 15 minutes, contact our live chat — we'll sort it out immediately.

Refunds are available within the first 24 hours of purchase for non-trial plans. If you purchased a Trial (1-month) plan, it is not eligible for a refund. For all other plans (3, 6, or 12 months), simply contact our support team within 24 hours of purchase and we'll process a full refund — no questions asked. After 24 hours, refunds are no longer available.

We take privacy seriously. All streams are encrypted with AES-256 and we offer built-in VPN compatibility. We do not log your viewing activity, and your personal data is protected under GDPR-compliant policies.

Comprehensive worldwide sports: Premier League, La Liga, Serie A, Bundesliga, Champions League, NBA, NFL, UFC, boxing, Formula 1, tennis Grand Slams, cricket, and all major PPV events. Many sports channels broadcast in native 4K where available.

Absolutely not. SwivTV operates on a prepaid model — when your plan expires, it simply stops. You choose if and when to renew. There are never any surprise charges on your account.

Of course. We actively expand our channel list based on customer requests. Send us the channel name and country via live chat or WhatsApp, and our content team will work to add it — usually within 48 hours.

Still Have Questions?

Our multilingual support team is available around the clock. Get a real answer within minutes — not hours.

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